Monday, April 28, 2008

Is it Too Much to Ask?

After Sarah's appointment this afternoon, I had to go to my mother's house to check her mail for her. Since there is a Walgreens around the corner from her house, I decided to get Sarah's prescription filled there instead of the one that I normally get it filled at. They're both about the same distance from my house, so I figured that even if they couldn't fill it quick enough for me to pick it up before returning to my house, it wouldn't really be anymore out of my way to go back there than it would to go to the other one.

Well, I was wrong. W-R-O-N-G, WRONG! When I went back to the Walgreens, an hour after they had told me the prescription would be ready, they informed me that it was out of stock at that store and they wouldn't have it until the next day. Hello? How hard would it have been to call me to let me know that? I could have saved myself the trip. With gas prices these days, it's just wrong to do that to someone.

I had them call the store that I normally go to, and they had it in stock and were going to fill it for me. Of course, that meant waiting another 15-20 minutes for it, but at least Sarah was going to be able to start taking it tonight instead of tomorrow some time.

I really think I need to write someone a letter about this. If they had just called me when they realised that they did not have the drug in question, I could have asked them to transfer it to the other Walgreens over the phone without having to waste my time or gas. This lack of common sense here is bordering on F*cktardedness.

1 comment:

Debbie said...

I have to tell you, that has happened about 3 or 4 times with the Walgreens on Parson's & 60. Now if I go there for convenience, I usually hang around to make sure the prescription is in...which is a small PITA when I have the kids because I like going throught he drivethru...